In the context of a MiroX event, I had the opportunity to explore some of the functionalities of Meta's Horizon Workrooms. Insights gathered from interacting with the VR interface help identify effective UX design techniques, as well as areas for improvement to consider for future XR designs. It also helps to start identifying design patterns to enhance usability and the overall user experience.
Speaker: Dr. Johanny Pestalozzi, Miro User Lead, Team Strategy & Project Management
After the 20th General federal election in Germany, three parties from different political streams: socialist, liberal, and green, gained the majority of votes. The communication and negotiation style chosen by these political leaders to set aside their differences and work out a concept that brings forward the country inspired me.
In this workshop, I will present to you some insights I obtained from Amy Gallo's HBR Guide to Dealing with Conflict, from preparing before they occur to strategically designing & implementing approaches to resolving conflicts.
This session will be an interactive mixed-reality event, in which you can join me in a Horizon Workroom in VR by using an Oculus Quest 2 headset, or by dialing in from your computer by video call.
VR room landscape
Setting up the VR Workroom
The option to select different room environments is quite interesting, as well as the possibility of uploading my own poster/logo to the interface. It helps personalize the experience.
The possibility of merging real objects/devices with the VR environment is very useful, e.g., uploading my screen to the room and being able to use my keyboard during a VR session.
The option to move to and teleport around the blackboard was very practical as well. This is especially valuable when explaining information displayed to a whole group of participants.
It feels natural to present and interact with the different features in VR since users are sitting at their desks, where they normally work.
Initiating a room to connect with the PC is cumbersome and may frustrate users. The application is in a beta version at the moment, thus, I believe that this will be improved in future updates.
Knowing where is what and what is possible to do in the workroom is kind of irritating. Even in real life, people appreciate being introduced to a new office/room. A simple tour could help solve the inconvenience or matching a VUI with the room like a "(super) smart VR workroom" would make the experience even better.
It would be good to have more information on how data protection is managed in the context of Horizon Workrooms. In these VR meetings, business insights can be discussed that need to be protected. Is the ML "listening" and using this data further? At the moment, it is not clear to me how private the environment is. Users should be provided with clear information about how their data is managed and be given opportunities to adjust their data sharing options.
Add a socializing theme, where participants can take breaks between meetings.
Settings to adjust sharing notes, docs, and links as well as muting participants or changing screens layouts should be more visible/intuitive.
Recording the event from the presenter's headset poses the problem of constant video motion, due to the regular & subtle head movements. Maybe a room camera setting would be more convenient, which also allows the presenter to be included in the video recording.
Video sharing at the moment is only possible via a Facebook account, which shrinks the quality of the video significantly from HD to less than 700p. Users should be given the opportunity to export HD videos to the destination of their choice.
Participants experienced the event through a set of screens, accessing a view with the whole room and a second one with the blackboard. However, they weren't able to zoom in/out in any of the views, which limited their experience.