AtabeyX UG Terms and Conditions

1. General
These terms and conditions apply to all services provided by AtabeyX UG (haftungsbeschränkt) ("AtabeyX" or "Company"), headquartered at Kolonnenstraße 8, 10827 Berlin, Germany. These terms are binding for all engagements in which AtabeyX delivers products & services. By contracting with AtabeyX, the Client agrees to these terms.

2. Scope of Services
AtabeyX offers services including but not limited to innovation workshops, digital products, digital consulting, and venture hub management. The specifics of each engagement, including deliverables, will be defined in individual contracts or proposals between AtabeyX and the Client.

3. Fees and Payment Terms
All fees are payable as outlined in the corresponding invoice and agreed contract. Payment is due within 30 days of the invoice date unless otherwise specified. In the event of late payment, a monthly interest fee of 10% will be added to the outstanding base price, calculated from the due date until payment is received in full. The client is responsible for any additional bank fees or charges incurred in the processing of payments to AtabeyX. 

4. Refund Policy

At AtabeyX, we are committed to providing high-quality products and services that meet the needs of our clients. However, we understand that circumstances may arise that require a refund. The following terms apply to refunds for our products and services:

a) Eligibility for Refunds

Refund requests are eligible only if submitted within 14 days of the purchase date for digital products or services (such as events, workshops, consulting services, and software subscriptions), provided that the service has not been fully delivered or utilized.

For physical products (if applicable), the refund request must be made within 30 days of purchase.

For consulting services, if work has already commenced, refunds will be subject to a deduction for any services rendered up to the point of cancellation.

• To request a refund, clients must submit a written request via email to johanny.pestalozzi@atabeyx.com, including the details of the transaction, the reason for the refund, and supporting documentation if applicable.

• Refunds will be processed within 14 business days of receiving the request. Refunds will be issued via the same method of payment used for the original purchase unless otherwise agreed upon.

b) Refund Process

Non-Refundable Items

• Services that have already been fully rendered or completed.

• Digital products that have been downloaded or accessed.

• Workshops or consulting services where the cancellation occurs less than 48 hours prior to the scheduled event.

The following are generally non-refundable:

Cancellation Policy for Events and Workshops

If you wish to cancel your attendance at an event or workshop, please notify us at least 48 hours in advance to receive a refund. Cancellations made within 48 hours will not be eligible for a refund.

Amendments to the Refund Policy

AtabeyX reserves the right to amend this refund policy at any time. Any changes will be communicated through our website and, where appropriate, directly to affected clients.

This refund policy ensures that our clients have the flexibility and confidence to engage with our products and services while maintaining transparency and fairness in all transactions.

5. Limitation of Liability
AtabeyX is not liable for any indirect, incidental, or consequential damages, including but not limited to, loss of profits, loss of revenue, or business interruption, arising from or in connection with the services provided. The total liability of AtabeyX, including liability for proven damages, is limited to the amount paid by the Client for the specific service in question. This limitation of liability applies to all claims regardless of their legal basis, including negligence. The Client agrees to indemnify and hold AtabeyX harmless from any third-party claims that may arise in connection with the services provided. AtabeyX shall not be held responsible for any decisions made or actions taken by the client based on consultations or deliverables provided by AtabeyX. 

6. Intellectual Property
All intellectual property rights arising from services rendered, including reports, strategies, digital products, and workshop materials, remain the property of AtabeyX unless otherwise agreed upon in writing.

Clients are granted a non-exclusive, non-transferable license to use the deliverables for internal purposes only, and may not share, distribute, or sell any materials without prior written consent from AtabeyX.

7. Confidentiality
Both parties agree to treat all information received from the other party that is identified as confidential as strictly confidential. Confidential information shall not be disclosed to third parties without the express written consent of the disclosing party unless required by law.

8. Governing Law and Jurisdiction
These terms and any disputes arising hereunder are governed by and construed under the laws of the Federal Republic of Germany. The exclusive place of jurisdiction for all disputes is Berlin, Germany.

9. Amendments
AtabeyX reserves the right to update these terms and conditions at any time. Any updates will be communicated in writing to the Client. If any provision in these terms is found to be unenforceable, the remaining provisions will continue to be in full force and effect. 

10. Acceptance
By entering into a service agreement or contract and by submitting payment against any invoice issued by AtabeyX, the Client agrees to the terms and conditions stated herein.

For questions or further information, please contact us. Thank you for choosing AtabeyX for your business needs!